Terms & Conditions


This website is owned and managed by Verykelli and it is assumed that as a user of the Verykelli website you have accepted these Terms and Conditions in their entirety and by use of the website you agree to be bound by the terms contained therein.

Verykelli reserves the right to change these Terms and Conditions at any time, but will not alter these materially in such a way as to be detrimental or less-protective of information about you that may have been collected in the past, without first obtaining your consent.

Preferred payment is online to prevent identification fraud. Payments can be made over the phone.

Stock Levels: We endeavour to manage our stock carefully at all times. In the unlikely event of a stock inaccuracy preventing us from fulfilling your order we will contact you immediately. You may choose to cancel your order or wait for goods to arrive back into stock.

Cancellations: Orders may be cancelled any time before despatch. Please notify us immediately by Email at sales@verykelli.co.uk as we have a fast dispatch service so please don't delay!

Returns: We accept returns for up to 28 days after original purchase, - Please return the item in its original packaging with the original tags and packaging. Please consult our returns terms page for more details. - There must be details of your order inside your return.

Use of Customer Information

Verykelli may use technology to aid the processing of your order and/or track the browsing patterns of our site visitors, which can include "cookies" which would be temporarily stored on your computer during the order process. Information collected in this way can be used to identify you unless you modify your Internet browser settings, which you can do if you wish to disable these and prevent this from happening. You should be aware however, that if you do so, then this may prevent you from ordering products from verykelli online. If you experience any problems purchasing products online from verykelli, please contact us at sales@verykelli.co.uk.

Please note that Verykelli will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and will not share any of your information with other third parties without first obtaining your consent.

If you have subscribed to receive newsletters and information direct to your desktop, you may cancel these subscriptions at any time by notifying Verykelli that you no longer wish to receive such communications.

Liability We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to: damage to properly, loss of income, profits, economic or commercial losses, third party losses or claims. We do try our best most to dispatch orders quickly, however we have no liability to you for any delay in the delivery of products you have ordered.

Refunds: Refunds can take up to 14 working days to process, they may take a further 3-5 working days to show on any statements.

Accuracy of Information: Our aim is to list everything 100% accurately. Please let us know if you find anything that is not as clear or accurate as it should be. Please note from time to time there might be a slight colour difference shown to the actual colour as images can portray differently.

Copyright The pictures, text, descriptions, code, intellectual property, etc, are the property of Verykelli (or we have the owners permission to use) and may not be copied or used without prior written permission.